Frequently
asked questions

Products

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How do I order a custom product?

For custom product orders, please contact our team directly. We'll work with you to understand your specific requirements and provide a personalised quote. Reach out via phone during business hours or completing an online enquiry form, and we'll be happy to discuss your project in detail.

Shipping & Returns

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.